ITEs & Global Support Service

Our Global Support Services (GSS) team consists of service delivery specialist from which our Client Service teams operate to deliver strategic support to our member firms. GSS is committed to support all geographies, practices, services lines, sectors and competencies within our Group to deliver deeply-integrated services that result in efficient and world-class solutions.

Our GSS team is equipped with world class knowledge in understanding and handling client’s need and is committed to strictly adhere to the timeliness, SLAs and regional requirements.

GSS team plays an important role in our growth strategy by providing efficient and effective support to our service lines and enablement functions. GSS is a vibrant organization on its own that is constantly growing and expanding its base, services and competencies.

With our clear vision for the future and commitment to developing outstanding leaders, ADR is the right place to outsource your HR & Financial Administrative task.

Why Outsourcing?

In today’s contemporary world, business operations have become comparatively simpler provided one knows how to formulate and deliver them.

With the economy driving towards globalization, many companies are hard bound to gain a competitive advantage by cutting their costs, optimizing efficiency, and great customer service.

Offshore development makes perfect sense for a strategic approach for your business. Outsourcing will help you conduct a cost effective business by decreasing your payroll. It will help your company give a more specific oriented task to your executive employees.

Outsourcing services promises to make handling any service easier because dedicated teams of professional focus on the task.

Outsourcing is of great help to those who require services of professionals but don’t wish to face recruiting issues, wish to put aside administrative task and cost involved and still wish to have a full time resource.

Benefits Of Outsourcing

Outsourcing decisions play a pivotal role in supporting any industry in meeting their strategic objectives. Through outsourcing, corporate can address the following strategic objectives:

  • Efficiency – as a lever to release costs through economies of scale and labor cost.
  • Effectiveness – Simplify transactional & administrative tasks, allowing a focus on value-added activities to promote their core business.
  • Risk Management — Spread operations across locations to maintain business continuity and help reduce dependency on specific economies.
  • Agility – Gain access to standardized, scalable and specialized solutions to reduce time .
  • Service Quality – Gain access to well trained, specific talent and processes to establish domain specialization.
  • Cost Saving – Through efficient and effective sourcing significant potential cost is saved (approx 45%) by moving identified administrative task to outsourcing model.

What does AnDnR GSS Offer?

HR Service & Support

  • Recruitment Process Outsourcing
  • Training, E-learning & Development
  • Compensation Structuring
  • Payroll Processing
  • Statutory Compliance
  • Framing HR Policy
  • Goal Setting and Appraisal Framework
  • Help Desk for handling Employee Queries

Finance & Accounts support

  • Cost optimization through spend analysis
  • Least involvement of management’s time
  • Timely and correct recording of all revenue and expenses
  • Accounts Receivable
  • Accounts Payable
  • Vendor Management
  • Reimbursement / Claim Processing
  • Accounting Health Check up-Gap Analysis
  • Preparation of Financial Statements
  • Preparation of MIS Reports
  • Preparation of Stock and Debtors Statement for Banks
  • Preparation of CMA for facility renewal.

Administrative Back office support

An effect CRM tool is in place to handle case mechanism though which the entire administrative tasks are routed to the back office team for handling the back end tasks.

AnDnR GSS with its technical proficiency and highly skilled team is pioneer in supporting the following Service industries that are much benefited by outsourcing such administrative back office support tasks.

  • Telecom industries & Service providers
  • Healthcare products
  • Consumer products